Question 1

Is GET GLOSSED a membership or subscription?

Accepted Answer

No. GET GLOSSED is a limited seasonal-drop brand. Joining the Founding List is free, and every release is purchased individually. It is not a subscription box.

Question 2

What is GET GLOSSED?

Accepted Answer

GET GLOSSED creates one surprise, full-size lip product each season — Spring, Summer, Fall and Holiday. Each release is produced in a limited quantity, revealed privately to the Founding List first, and retired once it sells out.

Question 3

Will I be charged for joining?

Accepted Answer

No. Joining the Founding List is free. You are only charged if you choose to purchase a drop.

Question 4

Does joining guarantee I can buy every drop?

Accepted Answer

No. The Founding List receives first access, but every drop is produced in a limited quantity and may sell out.

Question 5

Do I have to purchase every drop?

Accepted Answer

No. There is no commitment or automatic shipment. Buy only the drops you want.

Question 6

Will drops be available publicly?

Accepted Answer

The Founding List shops first. If inventory remains after the private-access window, the drop may become publicly available.

Question 7

Will sold-out drops be restocked?

Accepted Answer

No. Once a seasonal drop sells out, it is retired.

Question 8

When will I see the shade?

Accepted Answer

The Founding List receives the private reveal before public access begins.

Question 9

How much will each drop cost?

Accepted Answer

Pricing will be disclosed before each purchase window opens. Joining the Founding List is free.

Question 10

How often is there a drop?

Accepted Answer

Four times per year — one seasonal release each: Spring, Summer, Fall and Holiday.

Question 11

How long is the private-access window?

Accepted Answer

The length of each private-access window is announced with the drop, so set an alarm when the invitation arrives.

Question 12

Can I choose the shade?

Accepted Answer

Each release is built around one seasonal shade that stays secret until the reveal. You can share your preference when you join the list, and insiders get to vote on future product directions.

Question 13

What can you tell us about the formula?

Accepted Answer

Each release is a full-size lip product designed to combine high shine with a moisture-focused feel. Formula and manufacturing specifics are still being finalized, so we won’t make ingredient, wear-time or certification claims we can’t back yet. Details under wraps.

Question 14

When will my order ship?

Accepted Answer

Shipping timelines, destinations and charges are shown before you complete a purchase, and you’ll receive tracking once your order is on its way.

Question 15

What is your return policy?

Accepted Answer

Our full return and refund policy is published before the first purchase window opens — see the Returns page for the latest.

Question 16

How can I contact you?

Accepted Answer

Reach us any time through our Contact page and a real person will get back to you.

Ask us anything

Still have a question?